Contact FlixBus Customer Service
FlixBus Phone Numbers and Emails
Toll-Free Number:
-
(855) 626-8585United States
Customer Service:
-
+493 030 013 7300Europe
FlixBus Emails:
Customer Service
General Info
Europe
Jobs/ Career
Contact Information
FlixBus Website:
FlixBus Help Center:
Corporate Office Address:
FlixMobility GmbH
Friedenheimer Brücke 16
Munich,
Bavaria
80639
Germany
Other Info (opening hours):
Locations:
Italy
Corso Como 11,
Milan 20154
The Netherlands
Weesperstraat 61,
Amsterdam,
North Holland 1018
Sweden
Tulegatan 39,
Stockholm,
Stockholm County 11353
United States
214 W 29th St,
New York,
New York 10001
Summary of FlixBus Customer Service Calls
1.8K
TOTAL
CALLS
CALLS
02:22
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FlixBus?
Request for Information Question:
- “Reschedule my bus”
- “About ticket”
- “My trip status of my trips”
Activation/ Cancellation Question:
- “Since i cancel my trip a month now you people havnt return my money back”
- “Delayed bus and i canceled the ticket but i want it back”
- “Cancelation of ticket”
Refund Question:
- “Refund request due to death”
- “Refund help”
- “Refund taking way too long”
Product/ Service Question:
- “Buy ticket”
- “I book ticket but bus was cancel i want my money back.”
- “I would like to book a trip for tomorrow”
Shipping and Delivery Question:
- “Where is my bus”
- “I. Just brought a ticket to Zurich from London and I didn't receive my ticket”
- “Bus is not coming”
Payments and Charges Question:
- “My payment didn't go through to my email”
- “Charge to my account is an error”
- “Declined transaction”
Return/ Replace Question:
- “Change booking”
- “I don't see my returns ticket”
- “Change ticket to today”
Cards Question:
- “My card was charged but not ticket issued”
- “My card was charged but not ticket issued ( three time cut the cut)”
- “I need a ticket but I have a new bank card, I can't See where to add new payment method”
Staff Question:
- “Bus service”
- “To aee if my bus is going to Flagstaff on Monday 1/2/23”
- “Customer service”
Account Question:
- “There a marathon tomorrow the traffic is blocked how will flixbus run? I will be departing from London Victoria coach station”
- “Account issue”
- “To see if i have a balance from a cancelation last year”
Other Question:
- “I bought two tickets and didn't use them”
- “Late buss”
- “I was trying to change my bus ticket”
About
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FlixBus is ranked 14 out of 74 in Buses category
Area Served
USA, Europe, UK, Canada
Payment Methods
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