FlixBus Reviews

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Original review updated by user Oct 31, 2021
I had a valid ticket which was not scanning because i was using my email i later came and downloaded flix buss app to get the help i need,mind you that the driver had already take 1500 from me in cash he dint want credit card or anything else just cash plus he was rud...
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ID
#3023996 Review #3023996 is a subjective opinion of poster.
Cons
  • Other people thoughtacause they saw what was going on
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unsatisfied from Flixbus maintenance

On October 4th I maid an order for traveling from Budapest to Vienna. I paid in advance for specific seat, unfortunately was disappointing. The seat back wasn't flexible and stuck on static. In addition the USP was broken. I asked for solution but the driver's helper say he has nothing to do.

User's recommendation: Check your seat before.

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ID
#2962754 Review #2962754 is a subjective opinion of poster.
Location
Kiryat Ono, Tel Aviv
New Reviewer

Unable to get reimbursed for unused reservation

i had to figure out how to cancel on their website is not user friendly. I did not know how they do not have the customer service number listed anywhere. I tried to send them a message took forever because their website is like a loop hole. I finally found their # on here to call them was on hold for 20 min for them to tell me oh well too late.

User's recommendation: Going with greyhound next time.

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ID
#2852237 Review #2852237 is a subjective opinion of poster.
Loss
$120
Preferred solution
Full refund
New Reviewer

Disappointed

My bus leaving from Baltimore was 45 minutes to an hour late. Layover in Washington DC was 3 hours late. I did not get to my destination when I need to be there. This was my first time catching this bus, and I thought because of the price it was a good deal. I was wrong. The delays and lateness of this bus has cost me my job.

User's recommendation: If you want to be on time to whatever destination you're going to, do not catch this bus.

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ID
#2710336 Review #2710336 is a subjective opinion of poster.
Location
Richmond, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bus left me in Lafayette La. 7/11/2021 and backpack was stolen from bus.

Roderick Baker, Ticket #100801**** 8:00am bus leaving New Orleans. Bus left me in Lafayette, La. My phone records will show that I contacted Flixbus customer service department to have them contact the driver to have him secure my back ( which housed Computer 3 external hard drives multiple flash drives multiple cellphones, apartment keys, car keys, storage keys medications medical records code books and other sensitive info/ paperwork) Only to be told that they could not reach the driver. which is odd because I observed him talking on his headpiece as I exited the bus in Lafayette to go into the TA travel center. Once y'all review the camera footage you can see who stole my bag.

User's recommendation: If you get off the bus take valuables with you, I was told that the flixbus is known for leaving riders at the TA travel center there in Lafayette, La.

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ID
#2694587 Review #2694587 is a subjective opinion of poster.
Pros
  • Great prices and clean bus
Cons
  • No ac and driver leaves passengers on a regular
Loss
$3500
Preferred solution
Conpensated for loses

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