FlixBus Reviews

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My seat was stuck and the USB charge was broken

FlixBus - My seat was stuck and the USB charge was broken
I order in advance a seat upstairs on the front. Pay for I extra and got a seat that dont maintained.
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ID
#2958952 Review #2958952 is a subjective opinion of poster.
Location
Tel Aviv, Tel Aviv
New Reviewer

Luggage was stolen off the bus

My bag was place in the under carriage of the bus we made 2 Stops and the last stop was Los Angeles.. I placed my luggage in the compartment in Las Vegas. When I told the driver my luggage wasnt there he said was I sure I didnt put it on the bush. He told md to check and I know I didnt but I proceeded to check on the bus but the other driver would not let me on the bus I said my luggage was taken and he said he didnt take it and the other driver said call customer service and they drove off

User's recommendation: Keep your luggage with you on the bus.

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ID
#2839128 Review #2839128 is a subjective opinion of poster.
Pros
  • Affordable prices
Cons
  • Luggage is not protected
Loss
$300
Preferred solution
Let the company propose a solution
New Reviewer

My luggage was taken

When I got off the bus at my stop downtown Los Angeles from Vegas my luggage was not in the under compartment I told the bus driver he looked all in the compartment he instructed me to look on the bus to see if I put it in the over head compartment the other driver would not allow me to come on the bus to check which I know I didnt put it on there. He proceeded to tell me he didnt take my luggage and refused to let me check so the other driver told me to file a complaint with customer service.

User's recommendation: Keep your luggage on the bus with you.

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ID
#2816179 Review #2816179 is a subjective opinion of poster.
Pros
  • Comfortable buses
  • Safe drivers
  • Affordable
Loss
$300
Preferred solution
Let the company propose a solution
New Reviewer

I want to use my paid trip w/c was cancelled in Dec 2020. Booking#108867****. I’d like to use to pay trip on June 29, 2021, LA dowtown-LV Strip, 1250AM-0550AM costing 21.99.

I cancelled a 12/22/2020 trip w/ Flixbus booking# 108867**** from LA to LV Strip. Payment of $27.24 from my Visa credit card on 12/18/2020. I was never refunded. I would like to use $27.24 that was deducted from my credit card for a new trip from LA to LV Strip on June 29, 2021, 12:50AM to 05:50 AM. Pls confirm me for that trip: LA to LV Strip. Please send me my booking no. and whatever information I should be furnished. Please send asap. Request by Epifania Bareng passenger
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ID
#2630643 Review #2630643 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$27
Preferred solution
Deliver product or service ordered

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