FlixBus
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
FlixBus Overview
FlixBus has 1.7 star rating based on 147 customer reviews and ranks 14 of 74 among companies in Buses category. Consumers are mostly dissatisfied.
Rating DistributionPros: Affordable, Safe drivers, Affordable prices.
Cons: Reserved and paid seats not being honored, No help provided when you have a problem, Luggage is not protected.
Recent recommendations regarding this business are as follows: "Check pic as well plzz", "The booking no 305378****", "Don’t leave the bus in middle when they take rest stop", "DO NOT use this company to travel because their policies treat valid customers as *** [please excuse my choice of wording] - Megabus is a very better company than this Flixbus", "Buy one way ticket instead of roundtrip unless during a rush hour departure.".
FlixBus has 1.7 star rating based on 147 customer reviews and ranks 14 of 74 among companies in Buses category. Consumers are mostly dissatisfied.
Rating DistributionPros: Affordable, Safe drivers, Affordable prices.
Cons: Reserved and paid seats not being honored, No help provided when you have a problem, Luggage is not protected.
Recent recommendations regarding this business are as follows: "Check pic as well plzz", "The booking no 305378****", "Don’t leave the bus in middle when they take rest stop", "DO NOT use this company to travel because their policies treat valid customers as *** [please excuse my choice of wording] - Megabus is a very better company than this Flixbus", "Buy one way ticket instead of roundtrip unless during a rush hour departure.".
Most commonly, consumers tend to contact FlixBus to ask questions about: Request for Information, Activation/ Cancellation, Refund.
Review authors value the most Price Affordability. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy.
The price level of this organization is medium according to consumer reviews.
Rating Details
| Price Affordability | 3/5 |
| Level of Comfort | 2/5 |
| Cleanliness | 2/5 |
| Number of Destinations | 2/5 |
| Location | 2/5 |